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How do I return or exchange an item?
Please note:
1. this page is for purchases made through this website,For purchases made through ECCPP's authorized resellers( such as eBay and Amazon), please contact them directly.
2. If you need our help, you can fill in the platform, platform order number and store name to us. We only provide assistance feedback, and the specific processing results are subject to the store you purchased.
How Can I Find My Order ID?
1. If you have an account, Sign into "My Account" and click on "My orders", you will get your order id as below:
2. If you purchased as a guest, please check your email or PayPal.
