Knowledge Base

Search our articles or browse by category below

Can I track the status of my return or exchange?

Facebook Twitter Reddit Tumblr

Yes, it is often possible to track the status of your return or exchange at Meta Auto Parts. Here's how you can typically track the progress:

1. Obtain a tracking number: When initiating a return or exchange, our customer support team will provide you with a tracking number or a reference number related to your case. This number serves as a unique identifier for your return or exchange. 

2. Shipping carrier tracking: Once your return package is shipped back to us, you can use the provided tracking number to track its progress through the shipping carrier's website. Enter the tracking number in the designated tracking section to view updates on the package's location and estimated delivery date. 

Additionally, you can stay in touch with our customer support team to inquire about the status of your return or exchange. They will have access to the information regarding your case and can provide updates on its progress. By utilizing both the tracking information from the shipping carrier and maintaining communication with our customer support team, you can effectively track the status of your return or exchange and obtain timely updates on its progress.

Did you find what you were looking for?